Primary membership information blank
Incident Report for MemberSuite
Monitoring
Primary membership information is now available and we are currently monitoring the situation. Customers should contact support if any primary membership information appears to be missing.
Posted Nov 22, 2024 - 13:41 EST
Update
The issue has been identified, and primary membership information is in process of coming back online.
Posted Nov 22, 2024 - 12:28 EST
Identified
We are aware of an issue with primary memberships not displaying properly and are actively working to resolve the issue.
Posted Nov 22, 2024 - 10:50 EST
This incident affects: Management Console (Console (UI), API v1 (SOAP)), External Portal (Portal (v4)), and Mobile Responsive Portal (Portal (v5), API v2 (REST)).
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